Treat your people like human beings, not human resources

Make connections with people

Having genuine connections with people is important in every relationship. At work, it helps build a culture that promotes mutual respect, trust and consideration for each other’s needs.

Additionally, having a purpose that unites employees with their employer and serves as a moral compass in good and bad times will help your business survive and thrive in changes. Because the relationships with your people are your company’s most important asset.

People will remember how you treated them during times of stress

At the end of 2019, I was part of a panel of people, HR and future-of-work experts. We tried to predict what the World of Work in 2020 would look like. Of course, none of us predicted a global pandemic. But most of what we mentioned still stands, specifically the needs of future generations of employees. They are more flexible, tech-savvy and independent. They won’t be doing well in an environment where they are micromanaged and pushed to be productive for 8 hours straight between 9am and 5pm.

In 2024, people still remember how companies treated their employees during the pandemic and in its aftermath, with employers having claimed people wanted to return to the office…

The human approach to recruit and retain talent

You need to understand that providing opportunities to develop are a huge factor in deciding whether or not an employee wants to stay with you or not. You don’t need to spend a lot of money on the latest e-Learning craze or lengthy workshops. Most knowledge that your people need already sits with someone in your organisation. You need to set up a system to curate that information and connect people to share it with each other.

The same goes for offering rewards or benefits. Cycle-to-work and subsidised gym memberships are every HR department’s dream, but they are only a quick fix. People also get used to them and rather them being an added benefit, they will simply be expected by new employees.

What’s much better is providing your teams with a more human approach to the way you treat them: most importantly that you trust them to do a good job. You employed them for a reason, and most of them studied and trained for the position they are in, so naturally they will strive to deliver good quality work. Give them more flexibility as to where, when and maybe even who they work with.

All this will help your people with their work-life-integration, boosts well-being and accommodates future workforce generations.

So, hop on and enjoy the ride to the future of work. Don’t miss this opportunity, or the next big thing that comes along might mean more disturbance still.

Find out more how to achieve the human approach.

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